Shipping Policy

Effective Date: 12 June 2026

Welcome to Not So Sanskari™, a brand owned and operated by The Style Collective. We are committed to delivering our thoughtfully crafted pieces to you with care, efficiency, and transparency. By placing an order on our website, you agree to the shipping terms outlined below.

1. Order Processing & Dispatch

Prepaid Orders Only

All orders placed on Not So Sanskari™ are accepted on a 100% prepaid basis. We currently do not offer Cash on Delivery (COD) services. Orders are processed only after successful payment confirmation.

Processing Timeline

Each garment undergoes a careful quality inspection before dispatch to ensure it meets our standards.

  • Ready-to-Ship Orders: Dispatched within 1–3 business days from the date of payment confirmation.

  • Made-to-Order / Customized Pieces: Dispatch timelines may vary depending on the complexity of handwork, custom tailoring requirements, or production schedules. Estimated timelines, if applicable, will be communicated separately.

Please note that business days exclude Sundays and public holidays.

2. Shipping & Delivery

Estimated Delivery Timeline

Once dispatched, orders are typically delivered within 3–10 business days, depending on the destination city, state, and serviceability of the delivery pin code.

Shipping Partners

To ensure a reliable delivery experience, we work with reputed logistics partners, including but not limited to:

  • Blue Dart

  • Delhivery

Shipping partners may vary based on service availability in your area.

Order Tracking

Once your order has been dispatched, a shipping confirmation containing your tracking details will be sent to your registered email address and/or mobile number.

3. Delays Beyond Our Control

While we strive to meet all estimated timelines, delivery dates are indicative and cannot be guaranteed.

Not So Sanskari™ shall not be held liable for delays arising from circumstances beyond our reasonable control, including but not limited to:

  • Courier transit delays or operational disruptions

  • Adverse weather conditions

  • Public holidays, strikes, or civil disturbances

  • Government restrictions or regulatory actions

  • Natural disasters or other force majeure events

We appreciate your understanding should such circumstances arise.

4. Delivery Attempts & Re-Shipping

Customers are responsible for providing complete and accurate shipping information at checkout, including:

  • Full delivery address

  • Landmark (if applicable)

  • Active contact number

If a shipment is returned to us due to:

  • Incorrect or incomplete address details,

  • Repeated failed delivery attempts, or

  • Customer unavailability,

the customer may be required to bear the applicable re-shipping charges before the order can be dispatched again.

5. Secure Packaging & Claims Policy

Every order is packed with utmost care to ensure it reaches you in perfect condition.

As part of our dispatch protocol:

  • Each shipment is documented before being sealed and handed over to the courier partner.

  • Orders are dispatched in secure packaging designed to minimize the risk of transit damage.

Mandatory Unboxing Video Requirement

To enable us to investigate and resolve any concerns efficiently, customers are requested to record a single, continuous, unedited video while opening their package.

The video must:

  • Begin before the outer packaging is opened,

  • Clearly show the sealed package,

  • Capture the complete unboxing process without interruption.

This video will be required for claims relating to:

  • Missing items,

  • Incorrect products received, or

  • Transit-related damage.

Unfortunately, we may be unable to process such claims in the absence of a valid unboxing video.

6. Shipping Charges

Domestic Shipping

  • Complimentary shipping is offered on all domestic orders above ₹10,000.

  • Any applicable shipping charges will be displayed at checkout prior to payment.

International Shipping

International shipping charges, customs duties, import taxes, and any additional local charges are the responsibility of the customer unless otherwise specified at checkout.

Delivery timelines for international orders may vary depending on the destination country and customs clearance procedures.

Need Assistance?

Our team is here to help.

WhatsApp / Phone: +91 80544 42206

Email: contact@notsosanskari.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

Thank you for choosing Not So Sanskari™.

Every piece we create is designed to celebrate individuality while honouring craftsmanship, and we appreciate the trust you place in us with every order.