Shipping Policy
Welcome to Not So Sanskari™, a brand owned and operated by The Style Collective. We are committed to delivering our premium silhouettes to you securely and efficiently. By purchasing from our website, you agree to the shipping terms outlined below.
1. Processing & Dispatch Timelines
Prepaid Orders Only: Please note that we operate on a strictly prepaid basis. We do not offer Cash on Delivery (COD). Orders are only processed once payment confirmation is received.
Processing Time: Every garment undergoes careful preparation and a strict quality check before dispatch. Standard orders are processed and dispatched within 2 to 5 business days from our workshop.
Stock & Made-to-Order Availability: Dispatch timelines depend strictly on stock availability. For customized garments or complex occasion wear pieces that require intricate handwork or custom tailoring, processing times may vary.
2. Estimated Delivery & Shipping Partners
Estimated Delivery Window: Once shipped, your order will typically reach you within 5 to 15 business days, depending on your location and pin code.
Premium Courier Networks: To ensure your luxury orders are handled with the highest level of care, we partner exclusively with India’s leading logistics providers, including Blue Dart and Delhivery.
Order Tracking: As soon as your order is dispatched, a tracking link will be sent to your registered email address and phone number so you can track your shipment in real-time.
3. Shipping Delays & Force Majeure
While we strive to meet all estimated timelines, shipping durations are estimates only. The Style Collective (Not So Sanskari™) shall not be held liable for any delivery delays caused by factors beyond our control, including but not limited to:
- Courier partner delays, sorting issues, or transit backlogs.
- Adverse weather conditions.
- Public holidays, strikes, or civic disruptions.
- Government restrictions or force majeure events.
4. Delivery Failures & Re-Shipping Charges
Customers are solely responsible for providing accurate and complete shipping information (including full address, landmark, and active contact number) at checkout.
If a delivery fails due to an incorrect/incomplete address or extended customer unavailability, the courier company may return the package to our workshop.
In such events, the customer will be liable to pay additional re-shipping charges before we dispatch the package a second time.
5. Secure Packaging & Fraud Protection
To safeguard your luxury purchase against transit tampering or false claims, our workshop enforces a strict dispatch protocol:
- Every single order is photographed and logged before being packed into secure, tamper-evident packaging.
- Mandatory Unboxing Video: Upon delivery, the customer must record a single, continuous, unedited unboxing video starting before opening the sealed package. This video serves as mandatory legal evidence for any claims regarding transit damage, missing items, or incorrect products. Claims raised without this video will be rejected.
Need Assistance?
For any shipping queries, tracking issues, or delivery assistance, please connect with our customer support team:
- WhatsApp Support / Phone: +91 77176 11715
- Email: contact@notsosanskari.com